Security personnel are often the first contact that visitors experience and the front of house impression they create is important.
Our company’s Business & Residential Security services, offer a wide variety of individual experience in the provision of personalised service.
Our Security Officers Division is distinctively dressed in a company uniform. All officers are well presented, well groomed, highly trained and display the highest levels of professional behaviour at all times.
Our security personnel will also be carefully trained and uniformed to reflect the style and culture of each business.
All Security Officers remain customer focused, approachable and helpful, but always firm when enforcing your rules. Total Management Protection places great emphasis on customer and client satisfaction, the use of good communication skills and conflict resolution skills are used in the first instance.
Our Security Officers are all fully trained, and licensed through the Private Agents Registry, which is a division of the Victoria Police. All Officers are selected on the basis of their training, presentation and grooming, communication skills, knowledge and experience.
It is a pre-employment requirement that they be able to provide the company with adequate number of references to substantiate that they are trust-worthy and of good character.